SALESFORCE-SLACK-ADMINISTRATOR SURE PASS, EXAM SALESFORCE-SLACK-ADMINISTRATOR STUDY GUIDE

Salesforce-Slack-Administrator Sure Pass, Exam Salesforce-Slack-Administrator Study Guide

Salesforce-Slack-Administrator Sure Pass, Exam Salesforce-Slack-Administrator Study Guide

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.
Topic 2
  • Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
Topic 3
  • App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.

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Exam Salesforce-Slack-Administrator Study Guide | Practice Salesforce-Slack-Administrator Exam Pdf

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Salesforce Certified Slack Administrator Sample Questions (Q86-Q91):

NEW QUESTION # 86
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

  • A. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
  • B. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.
  • C. Email a "How to use Slack guide" to new hires before they start.
  • D. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.

Answer: B


NEW QUESTION # 87
Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?

  • A. Navigate to the "Customize Slack" page and disable the addition of custom emoji, which will also remove existing custom emoji.
  • B. Navigate to the "Customize Slack" page, where Shonda can remove the custom emoji.
  • C. Direct Brian to the "Customize Slack" page, where he can delete or replace the inappropriate emoji.
  • D. Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.

Answer: A


NEW QUESTION # 88
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)

  • A. Allow everyone on the Customer Support team to approve and install the apps they need.
  • B. Approve and install apps to integrate their support tools with Slack.
  • C. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
  • D. Streamline an incident management workflow.

Answer: B,C,D

Explanation:
Slack recommends Admins:
"Approve and install key apps to ensure security, streamline workflows (such as for incident management), and organize channels to make information discoverable." Allowing all members to approve apps (Option A) is discouraged because it can pose a security risk.
(Reference: Slack Administration Study Guide - Setting Teams Up for Success with Slack Integrations)
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NEW QUESTION # 89
You're a Slack Org Admin, and your company recently acquired a new business unit. You must decide if you want to add your new teammates to your existing Slack workspaces, or create a new workspace in your Slack Enterprise Grid Org.
You know that this new business unit has strict security and compliance requirements that exceed the policies of your current workspaces. You also expect the new business unit to collaborate extensively with the rest of your company, so they need to feel connected.
What should you consider first when deciding if you need a new workspace?
(Select the best answer.)

  • A. The new business unit's app approval requirements.
  • B. The new business unit's preference to communicate in direct messages (DMs) and private channels to preserve confidentiality.
  • C. The data retention needs of the new business unit for files and messages.
  • D. The number of multi-workspace channels you think the new business unit will need when collaborating across the org.

Answer: C

Explanation:
When deciding whether to create a new workspace in Enterprise Grid, Slack recommends:
"Start by assessing whether the business unit's data retention, security, and compliance requirements are different enough from existing workspaces to justify workspace separation." If stricter data retention or compliance needs are present, a separate workspace may be necessary to apply different settings. Collaboration can still happen through multi-workspace channels if needed. Preferences about DMs (B) or apps (D) are secondary considerations.
(Reference: Slack Administration Study Guide - Enterprise Grid Workspace Planning)
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NEW QUESTION # 90
You're a Workspace Owner for your company's new Slack Business+ workspace. You're working with your organization's security team to launch Slack globally. To maximize the value received from Slack, you want members to integrate Slack with their daily productivity apps from the first day.
What should you do to enable this activity?

  • A. Pre-approve daily productivity apps, and restrict apps that security has already deemed too risky.
  • B. Use an Admin API to manage and approve apps automatically.
  • C. Turn on ape approvals, and have users individually request to install each app.
  • D. Pre approve dally productivity apps, and restrict apps that are not commonly used.

Answer: B


NEW QUESTION # 91
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